Terms of Service
Last updated: March 31, 2026
These Terms of Service ("Terms") govern your access to and use of ricevuta.ai ("the Service"), operated by ricevuta.ai ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.
1. Description of Service
ricevuta.ai is a cloud-based expense management platform that allows businesses to capture receipt images, extract data using artificial intelligence, manage expense approvals, and export financial records. The Service is provided as a progressive web application (PWA) accessible via web browsers on desktop and mobile devices.
2. Eligibility and Account Registration
2.1. You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organisation you represent.
2.2. To use the Service, you must register an account by providing a valid email address and completing email verification. You are responsible for maintaining the confidentiality of your account credentials.
2.3. The individual who creates a company workspace ("Admin") represents and warrants that they have the authority to act on behalf of that organisation.
2.4. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
3. Acceptable Use
3.1. You agree to use the Service only for lawful purposes and in accordance with these Terms.
3.2. You must not: (a) use the Service to process, store, or transmit any content that is unlawful, fraudulent, or infringes any third party's rights; (b) attempt to gain unauthorised access to any part of the Service, other users' accounts, or our systems; (c) interfere with or disrupt the integrity or performance of the Service; (d) reverse engineer, decompile, or disassemble any part of the Service; (e) use the Service to submit false or fabricated expense claims.
3.3. We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.
4. Company Workspaces and User Management
4.1. Admins are responsible for managing users within their company workspace, including inviting and removing users, assigning roles, and configuring expense categories.
4.2. Admins have access to all expense data submitted by users within their workspace. Users should be aware that their expense submissions, including receipt images, are visible to their company's Admins.
4.3. Removing a user from a workspace does not automatically delete their previously submitted expense data. Admins can request data deletion by contacting us.
5. Data and Content
5.1. You retain ownership of all data and content you upload to the Service, including receipt images, expense data, and company information ("Your Data").
5.2. By using the Service, you grant us a limited licence to process, store, and transmit Your Data solely for the purpose of providing and improving the Service.
5.3. We do not sell, rent, or share Your Data with third parties for marketing purposes.
5.4. Receipt images are processed by Google Gemini (operated by Google LLC) for data extraction. Images are transmitted to Google's servers, processed in memory, and immediately discarded after extraction. Google does not retain your receipt images after processing is complete. We have configured our API usage so that your data is not used to train or improve Google's AI models. By using the AI extraction feature, you acknowledge this processing. See our Privacy Policy for full details.
6. AI-Powered Features
6.1. The Service uses artificial intelligence to extract data from receipt images. AI-generated results are provided as suggestions and may contain errors.
6.2. You are responsible for reviewing and confirming all AI-extracted data before submission. We are not liable for inaccuracies in AI-generated data that you approve and submit.
6.3. AI extraction should not be relied upon as the sole source of financial record-keeping. You should retain original receipts in accordance with applicable tax and accounting regulations.
6.4. Receipt images sent for AI extraction are processed in memory only and are not stored, retained, or cached by Google. Your data is not used to train, improve, or fine-tune any AI models. This applies to both the image content and the extracted data.
7. Pricing and Payment
7.1. The Service offers both free and paid tiers. Details of current pricing are available on our website.
7.2. Paid subscriptions are billed in advance on a monthly or annual basis. All fees are exclusive of applicable taxes unless otherwise stated.
7.3. We reserve the right to change pricing with 30 days' written notice. Price changes will not affect your current billing period.
7.4. Refunds are handled on a case-by-case basis. Contact us at enrico@ricevuta.ai for refund requests.
8. Service Availability
8.1. We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
8.2. We are not liable for any loss or damage arising from Service interruptions or downtime.
9. Limitation of Liability
9.1. To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
9.2. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.
9.3. Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
9.4. Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.
10. Data Protection
10.1. Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms.
10.2. If you are a company Admin processing employee data through the Service, you acknowledge that you act as a data controller and are responsible for ensuring you have a lawful basis for processing your employees' personal data, including informing them about the use of the Service.
11. Intellectual Property
11.1. The Service, including its design, code, features, and branding, is owned by ricevuta.ai and protected by intellectual property laws.
11.2. These Terms do not grant you any rights to use our trademarks, logos, or branding without prior written consent.
12. Termination
12.1. You may terminate your account at any time by contacting us at enrico@ricevuta.ai.
12.2. We may terminate or suspend your account if you breach these Terms or if required by law.
12.3. Upon termination, your right to access the Service ceases immediately. We will retain Your Data for 30 days following termination, after which it will be permanently deleted unless retention is required by law.
13. Changes to Terms
13.1. We may update these Terms from time to time. We will notify you of material changes by email or through the Service.
13.2. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
14. Governing Law and Disputes
14.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
14.2. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14.3. If you are a consumer in the European Union, you retain any mandatory protections provided by the laws of your country of residence.